Setup · Troubleshooting · Repair
Small Offices' and Homes'
PCs and Networks

P:860.659.0012
E:help @ on-sitepcsupport.com
FULL TIME SINCE 1996! 269 Hopewell Rd
So. Glastonbury, CT 06073

Steven Summit, J.D., A+, MCP

 

Experience In Personal Computers Since 1983

 

 

Steven Summit graduated from Bloomfield High School in Bloomfield, Connecticut, earned a Bachelor of Arts from the University of Chicago, Chicago, Illinois, a Juris Doctor from Gonzaga University School of Law, Spokane, Washington, an A+ Certified Service Technician certification from the Computer Technology Industry Association, and a Microsoft Certified Professional certification from Microsoft Corporation.
"Computers are not easy to fix. There are no secrets to fixing computers; only extensive training, continual study, and daily experience."
If you are experiencing any of these issues:

Your Microsoft Windows based PC's hardware isn't working properly.

Your Windows operating system, software applications, or network isn't functioning properly.

You're having difficulty accessing the Internet.

You suspect that your computer is infected by, or has become intolerably slow due to, some sort of malware.
OR DO YOU WANT:

Set up a PC, operating system, software application, add-in card, peripheral, or other hardware?

Set up a Windows network (wired or wireless) to allow multiple PCs to share a fast access Internet connection, and optionally, printers, files, and external storage?

Proactively protect your PC against malware, data loss, or electrical problems?

Clean up or replace your PC's hard drives, transfer data, or remove uninstallable programs?

AND:

You also want to insure the integrity of your PC and its data, by having all work done on your premises?

You want to have your PC optimized at the same time?

You don't want to unplug your PC, lug it into a shop, wait days to get it fixed, return to the shop to pick it up, haul it back to your home or office, and set it all back up again?

OR:
Are you simply out of time and patience; or do you lack the expertise and are in need of computer related advice, answers, workarounds, or repairs?
Then, CALL us right now!
Our code of conduct:

We pledge to exercise judgment, self-restraint, conscience, and responsibility in all our professional conduct.

Working Relationships

• We will serve our clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
• We will offer services in those areas in which we are qualified and will accurately represent those qualifications in both verbal and written communications.
• When unable or unqualified to fulfill requests for services, we will make every effort to recommend the services of other qualified businesses and/or other qualified professionals.
• We will advertise our services in an honest manner.

Confidentiality

• We will keep confidential all client information, both business and personal.
• We will not use proprietary client information unless with the client's permission and not use any client information to benefit ourselves or our business unless with the client's permission.

Fees

• We will charge fees and expenses which we deem reasonable, legitimate, and commensurate with our experience, the services we deliver, and the responsibilities we accept.
• We will communicate to our clients in advance, our rates, fees, and, to the extent possible, our expected expenses.
• We will make recommendations for products and services with our client's best interests in mind.
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